Return & Refund Policy
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Return & Refund Policy
At M.M. Brothers, we strive to deliver the correct products in the right quantity and in excellent condition.
Returns & Replacements
We only accept return or replacement requests in the following cases:
- You received the wrong product.
- You received the wrong quantity of the product you ordered.
We do not accept returns or refunds for:
- Change of mind.
- Products ordered by mistake.
- Taste or personal preference.
- Opened, used, or partially consumed products.
- Perishable items that have been accepted at the time of delivery.
Reporting an Issue
If you receive an incorrect product or quantity, please contact us within 24 hours of delivery.
To process your request, please provide:
- Your Order ID
- Photos of the delivered products
- A brief description of the issue
Refunds & Replacements
Once your request is verified, we will either:
- Deliver the correct product or missing quantity, or
- Issue a refund for the incorrect or undelivered item.
Refunds, if approved, will be processed to the original payment method within 5–7 business days.
Contact Us
If you have any questions regarding returns or refunds, please contact our customer support.
How to Request
Emailmmbrothersgrocerystore@gmail.com or call us at +917995066113 with your order number and a photo of the item.